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Services
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Rates & Property
- Setting the Rates
- New Wastewater Rates for Cardrona
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short Term Accommodation
- Rates FAQs
- Other Information
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Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
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Alcohol Licensing
- Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee Decisions
- Alcohol restrictions in public places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Airports
- Services A - Z
- CCTV - Public Use
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Do It Online
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Registrations
- Register as Residential Visitor Accommodation
- Register as a Homestay
- No Spray Register
- Register for Kerbside Collection Services
- Register to speak at Public Forum
- Activities in a Public Place - Application Form
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Community Text Alert sign up
- Make a Complaint
- Scuttlebutt
- Login to TechOne
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Recreation
- Climb
- Courts and Fields
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Kids' Recreation
- Birthday Parties
- Grandparents & Grandkids Activity Session
- Holiday Swim Weeks
- Junior Badminton
- Junior Golf
- Junior Indoor Cricket
- Kids' Climbing
- Playgrounds
- QLDC Libraries Holiday Programme
- Queenstown School Holiday Programme
- School Holiday Programmes
- Wānaka School Holiday Programme
- LAN Club @ Wānaka Recreation Centre
- Roller Skate School
- Arrowtown Summer Camp
- Learn to Swim
- Memberships - Join Today
- Join the Sport & Rec Team
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Price updates for 2022
- Online Booking Mock
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Your Council
- News
- Careers
- Consultations
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Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
- Media Centre
- Our Vision & Mission
- Sister Cities
Complaints and concerns
Ngā amuamu me ngā āwangawanga
Please get in touch if you have any concerns or feedback about our service.
Our environmental health team also investigate a range of matters relating to public health.
Types of complaints
Please get in touch if you have concerns about other environmental areas, including:
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foreign matter in food (i.e. hair, glass, general food safety etc)
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concerns about public swimming facilities
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complaints relating to the Health Act, i.e. damp flats, housing fitness, odour etc.
How to complain
Call our environmental health team on 03 441 0499 (Queenstown) or 03 443 0024 (Wanaka) or complete the online form:
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