Level 1 water restrictions are in effect for residents around Lake Hayes. Keep handheld hosing to a minimum, and only use sprinklers between midnight and 6.00am. Find out more information on restrictions.

Complaints and concerns

Kā amuamu me kā āwangawanga

Please get in touch if you have any concerns or feedback about our service.   

Our environmental health team also investigate a range of matters relating to public health.   

Types of complaints

Please get in touch if you have concerns about other environmental areas, including: 

  • foreign matter in food (i.e. hair, glass, general food safety etc)

  • concerns about  public swimming facilities

  • complaints relating to the Health Act, i.e. damp flats, housing fitness, odour  etc.  

How to complain

Call our environmental health team on 03 441 0499 (Queenstown) or 03 443 0024 (Wanaka) or complete the online form: 

Feedback / complaints form