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Services
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Services
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Rates & Property
- Setting the Rates
- New Wastewater Rates for Cardrona
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short Term Accommodation
- Rates FAQs
- Other Information
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Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol restrictions in public places
- Have your say on alcohol licence applications
- All alcohol licensing forms
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Do It Online
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Do It Online
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Registrations
- Register as Residential Visitor Accommodation
- Register as a Homestay
- No Spray Register
- Register for Kerbside Collection Services
- Register to speak at Public Forum
- Register for our public notification list
- Activities in a Public Place - Application Form
- Register your Dog
- Register for a transfer or refund of dog registration fee
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Community
Community
Ngā Hapori
- Community Associations and Groups
- Summerdaze
- Community Connect
- Welcoming Communities
- Community Wellbeing
- Community Funding
- Community Research
- Energy Saving Tips
- Economic Development
- Emergency Management
- Event Planning and Venues
- Arts, Culture and Heritage
- Māori Community
- Population and Demand
- Venue Hire
Qualify of Life Survey
The 2022 Quality of Life survey results have been released.
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Recreation
Recreation
Kā mahi a te rēhia
- Sport & Rec Venues and Contacts
- Climb
- Courts and Fields
- Sports Leagues & Programmes
- Golf
- Gym & Group Fitness
- Kids' Recreation
- Learn to Swim
- Swim
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Price updates for 2022
- Online Booking Mock
Wānaka Recreation Centre
Visit the three-pool complex for family fun, swim lessons, relaxation or to keep fit.
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Recreation
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Kids' Recreation
- Birthday Parties
- Grandparents & Grandkids Activity Session
- Holiday Swim Weeks
- Junior Badminton
- Junior Golf
- Junior Indoor Cricket
- Kids' Climbing
- Playgrounds
- QLDC Libraries Holiday Programme
- Queenstown School Holiday Programme
- School Holiday Programmes
- Wānaka School Holiday Programme
- LAN Club @ Wānaka Recreation Centre
- Roller Skate School
- Arrowtown Summer Camp
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Your Council
Your Council
Te Kaunihera ā-rohe
Careers
Check out our current vacancies and come work for us!
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Your Council
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Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- National Policy Statement-Urban Development (District Plan Amendments)
- District Plan maps
- A Guide to Plan Changes
- Inclusionary Housing Plan Change
- Variation to Coneburn Industrial Zone
- Arthurs Point Notification
- Landscape Schedules
- Te Pūtahi Ladies Mile Variation
Contact Us / Fix It
Whakapā mai
Keen to get in touch with us to report an issue in the community? Check out our contact options below.
Quick links
Urgent requests
If you'd prefer speaking to one of our team members or you've got a problem that requires urgent attention, we're available 24/7 on the phone.
Snap, Send and Solve
If you spot non-urgent issue in the community, you can let us know by using the Snap Send & Solve app. This app is a simple and free way to send QLDC non-urgent ‘Fix It’ requests, meaning the next time you spot a pesky pothole on the road outside your house or a fallen tree blocking a trail, snap it then send it and QLDC will solve it.
You can download the Snap Send Solve app on Google Play and the Apple Store.
Submit a fix it request
Have you noticed a problem in the community that Council has responsibility for? Let us know and we'll do our best to fix it. These requests for service will be responded to during business hours. Complete the Fix it form below.
Locate us
Queenstown Office
10 Gorge Road
Queenstown 9300
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499
Wānaka Office
47 Ardmore Street
Wānaka 9305
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499
General enquiries
NB: Please do not BCC this email address
Mailing address
Queenstown Lakes District Council
Private Bag 50072
Queenstown 9348
Planning & Development Offices
Queenstown Office
74 Shotover Street
Queenstown 9300
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499
Wanaka Office
47 Ardmore Street
Wānaka 9305
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499
Staff Contacts
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Chief Executive: Mike Theelen
mike.theelen@qldc.govt.nz
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General Manager, Corporate Services: Meaghan Miller
meaghan.miller@qldc.govt.nz -
Governance & Stakeholder Services Manager: Naell Crosby-Roe
naell.crosby-roe@qldc.govt.nz -
Chief Information Officer: Ryan Clements
ryan.clements@qldc.govt.nz -
People & Capability Director: Katie Church
katie.church@qldc.govt.nz -
Strategic Projects Manager: Paul Speedy
paul.speedy@qldc.govt.nz
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General Manager, Assurance, Finance and Risk: Stewart Burns
stewart.burns@qldc.govt.nz -
Regulator Manager: Anthony Hall
anthony.hall@qldc.govt.nz -
General Counsel: Brendan Peet
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Financial Manager: Paddy Cribb
paddy.cribb@qldc.govt.nz
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Acting General Manager, Planning and Development: Dave Wallace
david.wallace@qldc.govt.nz -
Resource Consent Manager: Fiona Blight
fiona.blight@qldc.govt.nz -
Building Services Manager: Chris English
chris.english@qldc.govt.nz -
Planning Policy Manager: Alyson Hutton
alyson.hutton@qldc.govt.nz -
Planning Support Manager: Rachel Beer
rachel.beer@qldc.govt.nz -
Resource Management Engineering, Subdivision and Development Contributions Manager: David Wallace
david.wallace@qldc.govt.nz
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General Manager, Property and Infrastructure: Tony Avery
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Strategy and Asset Planning Manager: Mark Baker mark.baker@qldc.govt.nz
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Property Director: Quintin Howard quintin.howard@qldc.govt.nz
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Programme Director: VACANT
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Infrastructure Operations Manager: Simon Mason simon.mason@qldc.govt.nz
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Commercial and Procurement Manager: Geoff Mayman geoff.mayman@qldc.govt.nz
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Investment Advisory Manager: Jesse Taylor jesse.taylor@qldc.govt.nz
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Chief Engineer: vacant (contact Acting General Manager, Property and Infrastructure)
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Infrastructure Engineer: vacant (contact Acting General Manager, Property and Infrastructure)
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General Manager, Community Services: Ken Bailey kenneth.bailey@qldc.govt.nz
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Sport & Recreation Manager: Simon Battrick simon.battrick@qldc.govt.nz
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Community Partnerships Manager: Marie Day marie.day@qldc.govt.nz
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District Librarian: Sue Gwilliam sue.gwilliam@qldc.govt.nz
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Parks Manager: Dave Winterburn dave.winterburn@qldc.govt.nz
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General Manager, Strategy and Policy: Michelle Morss michelle.morss@qldc.govt.nz
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Economic Development Manager: Peter Harris peter.harris@qldc.govt.nz
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Resilience and Climate Action Manager: Bill Nicoll bill.nicoll@qldc.govt.nz
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Strategic Growth Manager: Anita Vanstone anita.vanstone@qldc.govt.nz
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Policy Manager: Jennifer Fraser jennifer.fraser@qldc.govt.nz
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