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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Apply for a resource consent
- Non-compliance & monitoring
- Submitting on a notified resource consent
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Tuia Programme
Applications for the Tuia Programme 2025 are now open.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Mascot Search
- Provision of health services at Queenstown Events Centre
Arrowtown Memorial Pool
Open now for Summer fun!
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Your Council
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Your Council
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Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Welcoming Communities
Te Waharoa ki kā Hapori
We are proud to be a part of Welcoming Communities | Te Waharoa ki ngā Hapori, a programme to support newcomers to feel welcome and able to participate in the economic, civic, cultural and social life of their new community.
We invite you to take a look at the Queenstown Lakes District draft Welcoming Plan 2024-2027 here.
About Welcoming Communities
The Welcoming Communities programme aims to make the district more welcoming for everyone. It focuses on achieving a Standard of eight pillars which help benchmark what a welcoming and inclusive community looks like including:
Why did we join Welcoming Communities?
Over many decades, Queenstown Lakes has welcomed waves of migrants from different parts of the world, as well as from all over Aotearoa New Zealand, producing diverse and vibrant local communities.
In recent years, the rapid growth of our district has changed the makeup of our communities. The traditional terms of local, visitor and worker are no longer sufficient, as there is far more diversity and richness in the whakapapa of our district.
We recognise the importance of celebrating the broad range of people who have chosen to make this special place their home. The Welcoming Communities programme helps Queenstown Lakes support equality and grow inclusive local communities so we can continue to evolve as a place that celebrates diversity, supports wellbeing and fosters economic growth.
The programme supports all newcomers - migrants and international students - to the district, including Kiwis and long-established migrants relocating to our district. Please note that newcomers also include former refugees, but our district is not a designated refugee resettlement location.
How can we achieve a Welcoming Community?
Welcoming Communities | Te Waharoa ki ngā Hapori is a joint initiative, working collaboratively with our communities to reflect the unique characteristics of our place.
The Welcoming Plan identifies key actions to deliver on these, including proposed timeframes. It is a living document, where communities can take ownership, drive and adapt the actions to suit their needs.
Ensuring everyone feels included and has a sense of belonging is vital for building a strong, resilient and vibrant community. The happiness and commitment of newcomers as part of the Queenstown Lakes community has a flow on effect to the experience visitors receive and the subsequent reputation of the district.
QLDC will work with its partners to develop a funding strategy to continue the implementation and sustainability of the Welcoming Plan, including monitoring and measuring its impact.
Immigration New Zealand funded the first three years of the programme when QLDC joined the programme, from July 2021 to June 2024.
Read more on the Queenstown Lakes District Council Evaluation Report, Allen+Clarke, August 2024.
This report, commissioned by Council, presents the findings of an analysis of evaluation data on the Queenstown Lakes District Council (QLDC) Welcoming Communities programme. The analysis recognises that QLDC is in the first three years of programme delivery. If focuses on the early implementation of the programme, the progress it has made, and actions to inform the ongoing delivery of the programme. The data was gathered between July 2022 and June 2024.
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