We're currently experiencing some technical difficulties with forms on our website. If you have an urgent issue to report, please reach out to our Services team on 03 441 0499.

A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects properties serviced by the Council-managed water supply to Queenstown CBD, Fernhill, Sunshine Bay and Queenstown Hill. Read more here.

Helpful Resources

There are lots of great resources available to help us prepare for an emergency. Here are just some to check out.

This website outlines the activities of the National Emergency Management Agency. 

This is the website for Emergency Management Otago which includes information about different types of emergency, and how to be prepared at home, work and school.

Community Response Plans are developed by Emergency Management Otago in partnership with local communities to help prepare for a range of emergency situations. They include helpful planning templates, plan activation processes, maps, emergency operation centre information and much more. 

The Get Ready website is full of resources and information about how you can make sure you and your family are prepared for a disaster. 

'What's the Plan Stan?' is a fantastic website aimed specifically at kids, teaching them how to help their families be prepared if a disaster occurs. 

Use the MetService website to get detailed weather forecasts for anywhere in Aotearoa New Zealand. The website also includes heaps of other information such as weather, flood and road warnings, and ski field reports. The weather cameras can be really useful!

The website for the Natural Hazards Information Centre aims to provide you with a single point of contact for the latest research, resources and scientific expertise on natural hazards in Aotearoa New Zealand. 

If you want to know about the legislation behind Civil Defence and Emergency Management, then you can read the current legislation governing it. 

Explore the Natural Hazards Database for information on natural hazards in Otago. 

Otago Regional Council water monitoring and alerts.