We're currently experiencing some technical difficulties with forms on our website. If you have an urgent issue to report, please reach out to our Services team on 03 441 0499.

A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects properties serviced by the Council-managed water supply to Queenstown CBD, Fernhill, Sunshine Bay and Queenstown Hill. Read more here.

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Important information

For any invoice or infringement dated before 20 February 2023, you will need:

  • Animal or Animal Infringement: Your Animal ID or Animal Infringement ID.

  • General Invoice: Your customer number.

  • Vehicle Infringement or Freedom Camping: Notice or infringement number.

  • Transfer Station Fees: Your customer number.

  • Other Infringements: Infringement ID

For any invoice or infringement dated after 20 February 2023, you will need:

  • Vehicle Infringement or Freedom Camping: Notice or infringement number.

  • All other invoices or infringements require your payment reference number.

Due to some technical issues with our payment system, we ask that you please don't select "Log On" located at the top of the payment screen.

Vehicle infringements

Pay a parking or freedom camping infringement.

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Animal invoices

Register your dog or pay an animal invoice.

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Transfer Stations fees

Pay your Transfer Station invoice.

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Animal infringements

Pay a fine for animal related offences .

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General invoices

Make a payment towards your QLDC invoice.

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Other infringements

Pay fines for waterways, litter, RMA, building, food safety or other offences.

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Rates instalment

Make a payment towards your rates instalment.

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Application fees

Make a payment for building, planning, alcohol or health applications.

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