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A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects properties serviced by the Council-managed water supply to Queenstown CBD, Fernhill, Sunshine Bay and Queenstown Hill. Read more here.

Wastewater

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Wastewater is the name for everything that gets flushed down the toilet, or washed down your kitchen sink or laundry.   

Quick links

Three Waters Bylaw

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Related Information

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How we manage our network

We provide a reticulated wastewater   service to 21,660 residential properties in the district and approximately 2,893 non-residential properties.   

An average of 14,521 m3 is produced in the district daily.  it travels through the wastewater network via 551 km of wastewater pipes and requires 65 pump stations to move it to 5 treatment plants.  

Once it makes it to the treatment plant, the wastewater is treated using biological treatment processes.  This requires  the wastewater to be treated to a started that complies with discharge consent limits as set out by Otago Regional Council.   

Project Shotover (Queenstown) and Project Pure (Wanaka) are significant wastewater treatment facilities in the district. 

Integrated Three Waters Bylaw

Integrated Three Waters Bylaw (PDF, 615.99Kb) Integrated Three Waters Bylaw Administration Manual (PDF, 644.25Kb)

Related Information

Preventing Wastewater Overflows

Step one - only flush pee, poo and paper

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On-site Wastewater Disposal

What to do when you can't connect to a Council service

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Inflow and infiltration

Let’s keep wastewater in its place.

Read more