An emergency water shutdown is affecting properties along Frankton Road, between Larch Hill and Marina Drive, while contractors are working to fix a burst water main on Frankton Road. Check out our Facebook Page for updates on when the water may be restored.

The boil water that was in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium, has now been lifted as of 8 December 2023.

Register for Kerbside Collection Services

Kia rēhita ki ngā whakaratonga hangarua huarahi

Before you start:

Please note this form needs to be completed by the property owner or relevant property manager. This form is for residential collections only. If you are managing a commercial or business property, you are advised to engage with a private operator. 

Once you have submitted the form, a member of our rates team will assess your application to ensure eligibility for the service. 

We are currently experiencing delays to processing times. Please be aware it can take up to 8-12 weeks to complete.  

Thanks for your patience.

Register for Kerbside Collection Services

Details

If different from your physical address.

Additional details

For example: new flat added to the property, unit title properties, etc.