An emergency water shutdown is affecting properties along Frankton Road, between Larch Hill and Marina Drive, while contractors are working to fix a burst water main on Frankton Road. Check out our Facebook Page for updates on when the water may be restored.

The boil water that was in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium, has now been lifted as of 8 December 2023.

Water restrictions in Queenstown Lakes District

Why are restrictions needed?

If Queenstown Lakes District residents use water faster than we can make it, the amount of water in the reservoir will decrease.  

Every local community will have different trigger points for when water restrictions are needed based on the characteristics of their local supply. In general, if water usage is ramping up then the appropriate alert levels will be imposed and adjusted as needed.  

Water restriction levels

We continuously monitor water production vs usage reservoir levels across all our water schemes and alert levels will be lifted once usage drops to an acceptable level, normally coinciding with cooler and wetter weather.  

Knowing what your alert level is

You can check your current alert level below, as well as find signage in your local community. We will also notify changes via our Community Text alerts and Facebook page.

Whakatipu Restrictions Map

Wānaka Restrictions Map