A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects all properties serviced by the Council’s Queenstown supply including Frankton, Quail Rise and Tucker Beach Rd, Kelvin Heights and Hanley’s Farm. Read more here.

From Monday 18 September there will be no parking available directly outside the Gorge Road Council office due to construction activity associated with the Town Centre Arterial Road. Our Gorge Road Council office will be open as usual. But if you’d prefer, you can make use of our online services via our website or give us a call on 03 441 0499.

The state of local emergency in Queenstown, originally declared on Friday morning after a severe weather event, has been lifted. However, some restrictions will remain in place to protect public safety as the focus turns to recovery. Full information here.

Wastewater

Wai para

Wastewater is the name for everything that gets flushed down the toilet, or washed down your kitchen sink or laundry.   

Quick links

Three Waters Bylaw

arrow_forward

Related Information

arrow_forward

How we manage our network

We provide a reticulated wastewater   service to 21,660 residential properties in the district and approximately 2,893 non-residential properties.   

An average of 14,521 m3 is produced in the district daily.  it travels through the wastewater network via 551 km of wastewater pipes and requires 65 pump stations to move it to 5 treatment plants.  

Once it makes it to the treatment plant, the wastewater is treated using biological treatment processes.  This requires  the wastewater to be treated to a started that complies with discharge consent limits as set out by Otago Regional Council.   

Project Shotover (Queenstown) and Project Pure (Wanaka) are significant wastewater treatment facilities in the district. 

Integrated Three Waters Bylaw

Integrated Three Waters Bylaw (PDF, 615.99Kb) Integrated Three Waters Bylaw Administration Manual (PDF, 644.25Kb)

Related Information

WHITE INF Wastewater Overflow INF Wastewater Overflow

Preventing Wastewater Overflows

Step one - only flush pee, poo and paper

Read more
WHITE INF Wastewater Disposal INF Wastewater Disposal

On-site Wastewater Disposal

What to do when you can't connect to a Council service

Read more
WHITE INF Inflow Infiltration INF Inflow Infiltration

Inflow and infiltration

Let’s keep wastewater in its place.

Read more