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A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects properties serviced by the Council-managed water supply to Queenstown CBD, Fernhill, Sunshine Bay and Queenstown Hill. Read more here.

Connection to Water, Wastewater and Stormwater

Hono atu ki ngā whakaratonga

Find out how to request a new connection to Council services such as water, piped sewer (wastewater) and or stormwater systems.  

Quick links

Applying for a connection

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Contractors making physical connections

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Approved contractors

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Accessing the network

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This may be for property in its current state or in relation to proposed building work, and can be for a permanent or temporary connection to these services.

    • Where new council wastewater (sewers) will be installed in a road that previously did not have it, and QLDC requires connection to it. The property currently has a septic tank system.

    • Where a small subdivision is taking place on a property, and the property owner or developer is managing the build.

    • Where there is no 'lateral' connection in existence from the sewer to the property boundary.

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    • If a developer/agent is managing or undertaking the building work on behalf of the property owner. They will usually do the application.

    • In a large new subdivision or residential development, the developer will usually be arranging connections on behalf of the owners, including for the first properties to be built in a staged development.

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How do I apply?

If you'd like to apply for a connection to water, wastewater and/or stormwater, then please use the below form.  This form should also be used if proposing a driveway that will cross council property to connect with a road.

If services are requested for more than one property, then each requires a separate application.

Once an application is entered into the QLDC system, a unique identifier will be assigned starting with CC e.g. CC180001.

Email the completed application to:

engineeringapprovals@qldc.govt.nz 

Where is mapping of water services found?

QLDC GIS mapping of these three water types as underground services can be found here.

Is there a time limit to complete connection?

If approved, it is issued with a one-year expiry.

What about Onsite Wastewater Disposal Systems?

If you're looking for guidance on Onsite Wastewater Disposal Systems, you'll find a number of helpful forms on our Onsite Disposal Systems page.

Contractors making physical connections

The procedure for requesting permission to make a connection to the Council Three Waters network is described in the below document. Any person looking to undertake this work must have been previously approved by Council by demonstrating appropriate qualifications.

Apply to become an approved contractor Apply to make a physical connection

Completed application forms are to be emailed to:
networkauthorisation@qldc.govt.nz

  • Company

    Water
    (Y/N)

    WW/SW
    (Y/N)

    AG Hoffman

    Y

    Y

    Alpine Civil

    Y

    Y

    Alpine Earthworks

    N

    Y

    Atlas Group

    Y

    Y

    Backflow Prevention South Ltd

    Y

    N

    Base Contracting

    Y

    Y

    Beaver Contracting

    Y

    Y

    Benchmark Construction Ltd

    Y

    Y

    BK Plumbing

    N

    Y

    Blakely Construction

    Y

    Y

    Bridgewater

    Y

    Y

    Central Drainlaying

    Y

    Y

    Central Machine Hire

    Y

    Y

    Civil Construction Ltd

    Y

    Y

    Des's Digger Services

    Y

    Y

    Done Rite Contracting

    Y

    Y

    Dormer Construction

    Y

    Y

    Dormer Construction

    Y

    Y

    Downer

    Y

    Y

    Dynamic Drainage Limited

    N

    Y

    Evolution Plumbing

    N

    Y

    Foleys

    N

    Y

    Fulton Hogan

    Y

    Y

    Gas Engineering Services Central Otago

    N

    Y

    GW Plumbing

    Y

    Y

    Jolly Earthworks Ltd

    Y

    Y

    Maungatua Contracting Ltd

    Y

    Y

    Moore Drainlaying

    Y

    Y

    Paul Smith Earthmoving

    Y

    Y

    Poly Pipe Services Ltd

    Y

    Y

    Proactive Plumbers

    N

    Y

    Railton Contracting Ltd

    N

    Y

    Remarkable Plumbing

    N

    Y

    Veolia

    Y

    Y

    Whitestone Contracting

    Y

    Y

    Wilson Contractors

    Y

    Y

    James Contracting

    Y

    Y

    Just Dig It

    Y

    Y

    SouthRoads

    Y

    Y

    Drainex Ltd

    Y

    Y

    Hillbros

    N

    Y

    G&M Contracting & Drainage Ltd

    Y

    Y

    Summit Civil Ltd

    Y

    y

    Hardy Plumbing & Gas Ltd

    N

    Y

    HEB

    Y

    Y

    Newflow Ltd

    N

    Y

    Compass Contracting Ltd

    		 N Y

    Alta Civil Ltd

    		 Y Y

    Blake Civil Construction Ltd

    		 N Y

    Universal Drainage Southern Lakes Ltd

    		 N Y

    Free Flow Plumbing & Gas

    		 N Y

    Connect Drainage & Earthworks Ltd

    		 N Y

    Drainman NZ & Stewart Civil

    		 Y Y
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Accessing the network

Third parties intending to access to the Council’s water, wastewater and/or stormwater network for investigations need to apply for approval prior to gaining access. The requirements of QLDC in regard to network access are described in the below procedure.

Apply to access the Three Waters Network

Completed application forms are to be emailed to:
networkauthorisation@qldc.govt.nz