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Services
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Services
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Rates & Property
- Setting the Rates
- New Wastewater Rates for Cardrona
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short Term Accommodation
- Rates FAQs
- Other Information
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Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol restrictions in public places
- Have your say on alcohol licence applications
- All alcohol licensing forms
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Do It Online
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Do It Online
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Registrations
- Register as Residential Visitor Accommodation
- Register as a Homestay
- No Spray Register
- Register for Kerbside Collection Services
- Register to speak at Public Forum
- Register for our public notification list
- Activities in a Public Place - Application Form
- Register your Dog
- Register for a transfer or refund of dog registration fee
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Community
Community
Ngā Hapori
- Community Associations and Groups
- Summerdaze
- Community Connect
- Welcoming Communities
- Community Wellbeing
- Community Funding
- Community Research
- Energy Saving Tips
- Economic Development
- Emergency Management
- Event Planning and Venues
- Arts, Culture and Heritage
- Māori Community
- Population and Demand
- Venue Hire
Qualify of Life Survey
The 2022 Quality of Life survey results have been released.
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Recreation
Recreation
Kā mahi a te rēhia
- Sport & Rec Venues and Contacts
- Climb
- Courts and Fields
- Sports Leagues & Programmes
- Golf
- Gym & Group Fitness
- Kids' Recreation
- Learn to Swim
- Swim
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Price updates for 2022
- Online Booking Mock
Wānaka Recreation Centre
Visit the three-pool complex for family fun, swim lessons, relaxation or to keep fit.
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Recreation
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Kids' Recreation
- Birthday Parties
- Grandparents & Grandkids Activity Session
- Holiday Swim Weeks
- Junior Badminton
- Junior Golf
- Junior Indoor Cricket
- Kids' Climbing
- Playgrounds
- QLDC Libraries Holiday Programme
- Queenstown School Holiday Programme
- School Holiday Programmes
- Wānaka School Holiday Programme
- LAN Club @ Wānaka Recreation Centre
- Roller Skate School
- Arrowtown Summer Camp
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Your Council
Your Council
Te Kaunihera ā-rohe
Careers
Check out our current vacancies and come work for us!
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Your Council
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Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- National Policy Statement-Urban Development (District Plan Amendments)
- District Plan maps
- A Guide to Plan Changes
- Inclusionary Housing Plan Change
- Variation to Coneburn Industrial Zone
- Arthurs Point Notification
- Landscape Schedules
- Te Pūtahi Ladies Mile Variation
Rubbish & Recycling Collection
Te kohikohi para, hangarua hoki
All eligible residential properties have three wheelie bins. A blue-lidded glass only bin, a yellow-lidded mixed recycling bin and a red-lidded rubbish bin.
The red bin is collected every week and the recycling bins are collected on alternate weeks.
Apply for kerbside collections
If you are eligible for kerbside collection but do not currently receive the service, please apply using the online form below. Please note this process can take up to 8-12 weeks due to processing delays.
Tips for using the kerbside service
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Rubbish is collected every week. Your blue glass recycling bin and yellow mixed recycling bin are collected on alternate weeks.
Head to reminders.saveourstuff.co.nz and type in your address to find out what your collection day is and which bins to put out when.
You can also download and print a hard copy of the collection calendar below:
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2023-24 Whakatipu Collection Calendar (PDF, 1MB)
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2023-24 Wānaka Collection Calendar (PDF, 1MB)
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Rubbish at remembering? Sign up for free weekly reminders via text or email.
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Your rubbish and recycling need to be out on the kerb (or your designated collection point) before 7.00am on your rubbish day. Be sure to bring your bin back in after your rubbish has been collected.
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On collection day, please take a minute to put your bins out properly. It helps keep the footpaths clear, safe and looking tidy. It also helps the drivers get around their routes quicker.
Top tips for presenting your bin:
- On kerbside, close to the road.
- Give your bins space, they should be at least 50cm apart.
- Bins should be facing out, lids closed flat.
- 1 metre away from solid objects.
We provide free Wheelie Bin Clips to Queenstown Lakes District residents to help prevent rubbish and recycling pollution if a bin is blown over. The clips self-release when the bin is tipped into the truck.
The free clips can be collected at Council offices on Gorge Road or Shotover Street (Queenstown) or Ardmore Street (Wānaka).
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There are no kerbside collections on Good Friday, ANZAC Day, Christmas Day and New Year’s Day. Kerbside collections scheduled for those days will take place on the following day. Please put your bin out by 7.00am as collections start early.
Collections for the rest of the week may also be affected. Check the timetable below for a full list of changes due to public holidays.
Holiday Collection Timetable 2023/24Scheduled collection day:
Bins will be picked up on:
Good Friday, Friday 7 April 2023
Saturday 8 April
Anzac Day, Tuesday 25 April 2023
No collections scheduled for Tuesday 25 April.
All rubbish and recycling kerbside collection between 25-28 April will be pushed out a day (i.e - Tuesday's collection will be picked up on Wednesday, and Wednesday's collection will be picked up on Thursday).
Christmas Day, Monday 25 December 2023
No collections scheduled for Monday 25 December.
All rubbish and recycling kerbside collections between 25-29 December will be pushed out a day (i.e - Monday's collection will be picked up on Tuesday, and Tuesday's collection will be picked up on Wednesday).
New Year's Day, Monday 1 January 2024
No collections scheduled for Monday 1 January.
All rubbish and recycling kerbside collections between 1-5 January will be pushed out a day (i.e - Monday's collection will be picked up on Tuesday, and Tuesday's collection will be picked up on Wednesday).
Kerbside collection days are not affected by any other public holidays.If you're rubbish at remembering, sign up for free reminders and take the stress out it!
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Transfer Stations: Closed on Christmas Day, New Years Day, Good Friday and the morning of ANZAC day (until 1.00pm).
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Wakatipu Recycling Centre (including public drop off): Closed on Christmas Day, New Years Day, Good Friday and the morning of ANZAC day (until 1.00pm).
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It can be challenging for some Multi-unit developments (MUD) to store three bins per household.
Council and Waste Management will work with new MUD's to determine the best option for kerbside collections.
If it is not possible for the Council service to meet your needs, then the whole multi-unit development may opt out of the council service and engage a commercial waste provider. To opt out, every property in the MUD must complete the following form:
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Yes, you can get extra recycling bins for kerbside collections.
Phone 0800 22 24 31 and ask for an “enhanced service” for Queenstown Lakes.
There will be a charge involved.
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For those people in the community that may require assistance there is an on property service available. This is for those who due to disability, impairment or frailty, have difficulty getting their wheelie bins to the kerbside.
If you would like to be considered for this service please complete the form below and return to services@qldc.govt.nz or drop it into one of the Council offices.
As part of the application process you will be asked to provide evidence of your situation, and a site visit will be conducted to better understand your needs.
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There are a number of streets around the district that Waste Management have advised can not be serviced safely by the trucks. These properties have alternative collection points.
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What's my collection day
At glance
Collection Day Monday
Bins out by 7am
Collection Day Tuesday
Bins out by 7am
Collection Day Wednesday
Bins out by 7am
Collection Day Thursday
Bins out by 7am
Collection Day Friday
Bins out by 7am
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