Holiday alert: Please note that kerbside collections between 25-27 December and 1-3 January will be pushed out a day (even recyclers need a holiday). For more on Rubbish & Recycling in our district, see our dedicated webpage.

Council offices will close at midday Wednesday 24 December 2025 and reopen 8.00am Monday 5 January 2026. For urgent issues, call us on 03 441 0499 (Queenstown) or 03 443 0024 (Wānaka). For non-urgent issues, please us the Snap Send Solve App. We hope you have a Merry Christmas and a Happy New Year!

Timeframes

Kā akawā

The Resource Management Act of 1991 has set specific time frames for deciding on resource consent applications based on whether or not notification is needed: 

  • 10 working days for Controlled Activity Land Use (not subdivision) applications, and Deemed Permitted Boundary Activities

  • 20 working days for a non-notified consent 

  • 100 working days for a limited notified consent 

  • 130 working days for a publicly notified consent

A ‘working day’ doesn’t include weekends, public holidays, or the days from December 20 to January 10 (inclusive) each year. If an application is paused (e.g. when more information is needed) then this time will not be considered as part of the working days to complete. 

The actual time it takes to decide on an application can vary based on: 

  • the proposal’s complexity 

  • the application’s quality 

  • the need for additional information 

  • the requirement for specialist advice