You may have noticed the road works around our Queenstown office and library located on Gorge Road. Don’t worry, both are still open so pop in and see our friendly team! For information on the road works underway, please visit our Major Projects page.

The Frankton and Wānaka Transfer Station facilities will close every Sunday, starting 27 November until 8 January 2023, due to staff shortages. Both facilities will be open 8.00am-5.00pm Monday to Saturday. We apologise for any inconvenience this may cause.

Rates Dates & Payment Options

Ngā rā tuku rēti me ngā kōwhiringa ā-utu

Find out what dates rates are due for 2022/23. The rating year runs from 1 July through to 30 June. 

Direct Debit Other payment options Instalment dates

Direct Debit

Direct Debit is our preferred payment method and means you’ll never forget to pay

A direct debit will automatically deduct the amount required to clear the rates up until the end of the rating year, at the specified frequency. (monthly or quarterly)

Direct debit is our preferred payment method. Please download our Direct Debit Application Form and return it to our office for processing or contact us.


  • Make sure that you print off and sign both pages of the form

  • We can’t accept faxed direct debit forms.  These need to be either mailed into our office, brought into one of our services centres, or emailed to:

  • If you wish to cancel or change the details of your direct debit, you will need to supply us with the details in writing.

  • If you need to change your bank account details, you will need to fill in a new direct debit form.

Other payment options

  • You can now pay your rates online using your Visa or Mastercard. (Click here)

  • You can pay your rates via internet banking using your valuation number as the reference.

    Your valuation number can be found on your rates invoice. It is 10 digits beginning with the numbers 29 in the property details section.

    Payments should be made into the following bank account:   02 0948 0002000 000

  • You can make a payment from an overseas bank account via an electronic funds transfer.  

    Bank/Branch:  BNZ Queenstown
    Account no:  02 0948 0002000 000
    Name:  QLDC
    Swift Code:  BKNZNZ22


    • Please make sure you remember to include your valuation number as a reference.    Your valuation number can be found on the top right hand corner of your rates invoice. It's 10 digits beginning with the numbers 29.

    • Remember: Payments made after 5.00pm on the due date will incur a 10% penalty, so please ensure you allow enough time for the payment to be processed .

    •  Your bank should be able to advise the length of time a payment will take to be processed.


In person

Rates can be paid in person by cash, credit card or EFTPOS at both the Queenstown and Wānaka offices.

Please note: Credit card payments made for rates or development contributions will incur a 1.5% surcharge.

Instalment dates

There are four rates instalments as follows:  




One (1/7/21 – 30/9/22)

2 September 2022

23 September 2022

Two (1/10/21 – 31/12/22)

21 October 2022

25 November 2022

Three (1/1/22 – 31/3/23)

13 January 2023

24 February 2023

Four (1/4/22 – 30/6/23)

14 April 2023

26 May 2023


Note: Our rating year runs from 1 July - 30 June.

Payments received after 5.00pm on the due date will incur a 5% penalty.

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