A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects all properties serviced by the Council’s Queenstown supply including Frankton, Quail Rise and Tucker Beach Rd, Kelvin Heights and Hanley’s Farm. Read more here.

From Monday 18 September there will be no parking available directly outside the Gorge Road Council office due to construction activity associated with the Town Centre Arterial Road. Our Gorge Road Council office will be open as usual. But if you’d prefer, you can make use of our online services via our website or give us a call on 03 441 0499.

The state of local emergency in Queenstown, originally declared on Friday morning after a severe weather event, has been lifted. However, some restrictions will remain in place to protect public safety as the focus turns to recovery. Full information here.

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Otago Regional Council rates

Otago Regional Council (ORC) levy their rates separately. View their online rating database on the ORC website.

Rates-specific FAQs

  • Rates need to be considered when buying or selling a property.  This page has information for property buyers, sellers and people planning to subdivide.

  • Rates are a charge on a property, not a person.  This means that if there are any outstanding rates on a property at the time of purchase, they become the responsibility of the new owner.

    The vendor’s solicitor will usually identify outstanding rates and negotiate the sale to ensure they are paid.

    If you receive an overdue notice for rates accrued by a previous owner, please contact your solicitor to resolve the matter with the previous owners.

  • If you receive a rates notice after you have sold a property, it may mean that Council has not been notified of the sale.  Please contact your solicitor to make sure the Council has been notified.

    If you have been paying your rates by direct debit, the payments will be cancelled automatically when the Council receives the notice of sale.

  • If a property is subdivided or resurveyed during a rating year, the assessment details will remain unchanged until the start of the next rating year in July.  It is the original owners responsibility to settle the rates with Council