An emergency water shutdown is affecting properties along Frankton Road, between Larch Hill and Marina Drive, while contractors are working to fix a burst water main on Frankton Road. Check out our Facebook Page for updates on when the water may be restored.

The boil water that was in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium, has now been lifted as of 8 December 2023.

Other Information

He pārongo anō

More information about rates in the Queenstown Lakes District.

  • The Otago Regional Council (ORC) levies and collects its own regional rates.

    Before July 2003, the ORC collected rates through QLDC.  This made it extremely difficult for ratepayers to understand what they were actually getting for their regional rates.  Since July 2003, all ratepayers in the Otago region receive a separate rates invoice from ORC, and information on how the regional rates are spent.

    Close

  • The rates paid to ORC go towards funding their activities.

    This includes water resources and quality, air quality, climate monitoring, animal and pest plant control, hazard and emergency management, biodiversity, resource consents and compliance, land sustainability, transport planning and coastal and harbour management.

    Regional rates cannot be paid at Queenstown Lakes District Council offices.

    Close

  • Natural hazards are naturally occurring events such as earthquakes, floods, landslides which potentially damage property and threaten human life. Parts of the district are more prone to these types of events than others.

    The Otago Regional Council has a number of publications relating to the risks posed by natural hazards.

    The QLDC has a Hazards Register which members of the public can view for free.

    People who are considering buying an existing property are also advised to obtain a LIM (Land Information Memorandum) detailing any information the Council may hold on a particular property:

    LIM - Building Consents

    Close

Want more information?

Phone the Otago Regional Council (ORC) call centre on 0800-474-082 or contact them online using the link below:

Contact the ORC