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Services
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Services
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Alcohol Licensing
- Alcohol-Free Areas In Public Places
- Alcohol licence fee calculator
- Alcohol Public Notices
- All alcohol licensing forms
- ARLA annual report
- District Licensing Committee decisions
- Gambling Information
- Find the right alcohol licence and apply
- Have your say on alcohol licence applications
- Legal requirements for licence holders
- Manager's certificates
- Renew and/or vary your alcohol licence
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Rates & Property
- Changing your details
- Online Rates Payments
- Property Information Search
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Rates Dates & Payment Options
- Rates FAQs
- Rates Rebates, Remission & Postponement
- Revaluation and how it affects rates
- Setting the Rates
- Short-Term Visitor Accommodation
- Wastewater Rates for Cardrona
- Other Information
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Resource Consents
- Apply for a resource consent
- Before you apply
- Change, extend or surrender a resource consent
- Current resource consents
- Do I need a resource consent?
- eDocs
- FAQs
- Need help?
- Non-compliance & monitoring
- Notified consents
- Practice notes and guidance
- Subdividing and Land Development
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Rubbish & Recycling
- Commercial Services
- Construction and demolition waste
- Cut your waste
- Green and food waste
- How we recycle
- Public place litter bins and illegal dumping
- Recycling Centres
- Rubbish & Recycling Collection
- Solid Waste Assessment
- Transfer Stations
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
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Do It Online
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Do It Online
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Registrations
- Activities in a Public Place
- No Spray Register
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for a transfer or refund of dog registration fee
- Renewal for Campgrounds and Offensive Trade Registrations
- Register your Dog
- Register for Kerbside Collection Services
- Register for our public notification list
- Register to speak at Public Forum
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Community
Community
Ngā Hapori
- Arts, Culture and Heritage
- Citizenship Ceremonies
- Community Associations and Groups
- Community Connect
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Manaaki
- Managing the risk of wildfire
- Māori Community
- Newcomers Guide
- Population and Demand
- Summerdaze
- Tuia Programme
- Welcoming Communities
- Venue Hire
Summerdaze
A collection of events happening district-wide over the summer months.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Sport & Recreation Captial Projects
Camping this summer?
We have new rules on freedom camping. Make sure you know before you go!
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Your Council
Your Council
Te Kaunihera ā-rohe
- Careers
- Climate Change and Biodiversity
- Consultations
- Council Documents
- Council Meetings
- Council Projects
- District Plan
- Elected Members
- Elections
- Fast-track Approvals Act
- LGOIMA (information) requests
- Media Centre
- News
- Newsletter Archive
- Our Strategic Framework
- Public Notices
- Sister Cities
- User Fees and Charges
Elected Members
Get to know your elected members and how to contact them.
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Your Council
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Council Documents
- Annual Plans
- Annual Reports
- Archived Agendas & Minutes
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Long Term Plan (LTP)
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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Council Projects
- Project Tohu
- Queenstown Town Centre Arterial
- McPhee Park Playground
- Blue-Green Network Plan
- Frankton Track Wastewater Upgrades
- Aubrey Road Wastewater Pipe Upgrades
- Luggate Water Upgrades
- Kingston Infrastructure Works
- Queenstown Town Centre Street Upgrades
- Way To Go
- Our Water Done Well
- Upper Clutha Wastewater Conveyance Scheme
- Shotover Wastewater Treatment Plant Stage 3 upgrades
- Short term approach for managing wastewater discharge
- Long term solution for Shotover Wastewater Treatment Plant
- Smart Water Meters Trial
- Environmental Monitoring System
- Lakeview Development
- Mount Iron Reserve Management Plan
- Project Manawa
- Wānaka Airport Certification
- Wānaka Airport Future Review
- Improving housing outcomes
- Queenstown Lakes Home Strategy
- Upgraded Two Mile UV Treatment Plant
- Frankton Road Watermain Upgrades
- Glenorchy Water Treatment Upgrades
- Upper Clutha Safety Improvements Programme
- Cardrona Valley Water Supply Scheme
- Schools to pool active travel route
- All-weather turf at Queenstown Events Centre
- Arthurs Point to Queenstown shared path
- Ballantyne Road Upgrade
- Cardrona Valley Wastewater Upgrade
- Glenorchy Reservoirs
- Frankton Campground
- Frankton Stormwater Upgrade
- Marine Parade Upgrades
- Mayoral Housing Affordability Taskforce
- Shotover Country Borefield and Treatment Plant
- Proposed Visitor Levy
- Ladies Mile Masterplan
- Recreation Ground Wastewater Pump Station and Rising Main
- Luggate Memorial Centre
- Te Kararo Queenstown Gardens
- Western Wānaka Water Supply Upgrade
- Shotover Bridge Water and Wastewater Main
- Te Tapuae Southern Corridor
- Glenorchy Marina Carpark
- Wānaka Lakefront Development Plan
- Travel Demand Management Programme
- Peninsula Bay Reserve Regeneration
- Merton Park Playground
- Tucker Beach closed landfill rehabilitation
- QEC Indoor Court Expansion
- 101 Ballantyne Road Remediation
- Energy upgrades at Aquatic facilities
- Reconsenting Lake Hayes water take
- Mount Iron Trail Plan
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change 1 - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Priority Area Landscape Schedules
- Special Zones Review
- District Plan Maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Private Plan Changes
- Community
- Arts, Culture and Heritage
- Citizenship Ceremonies
- Community Associations and Groups
- Community Connect
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Manaaki
- Managing the risk of wildfire
- Māori Community
- Newcomers Guide
- Population and Demand
- Summerdaze
- Tuia Programme
- Welcoming Communities
- Venue Hire
Welcoming Communities
Te Waharoa ki kā Hapori
We are proud to be a part of Welcoming Communities | Te Waharoa ki ngā Hapori, a programme to support newcomers to feel welcome and able to participate in the economic, civic, cultural and social life of their new community.
We invite you to take a look at the Queenstown Lakes District Welcoming Plan 2024-2027 (PDF, 10MB).
Quick links
About Welcoming Communities
The Welcoming Communities programme aims to make the district more welcoming for everyone. It focuses on achieving a Standard of eight pillars which help benchmark what a welcoming and inclusive community looks like including:
Why did we join Welcoming Communities?
Over many decades, Queenstown Lakes has welcomed waves of migrants from different parts of the world, as well as from all over Aotearoa New Zealand, producing diverse and vibrant local communities.
In recent years, the rapid growth of our district has changed the makeup of our communities. The traditional terms of local, visitor and worker are no longer sufficient, as there is far more diversity and richness in the whakapapa of our district.
We recognise the importance of celebrating the broad range of people who have chosen to make this special place their home. The Welcoming Communities programme helps Queenstown Lakes support equality and grow inclusive local communities so we can continue to evolve as a place that celebrates diversity, supports wellbeing and fosters economic growth.
The programme supports all newcomers - migrants and international students - to the district, including Kiwis and long-established migrants relocating to our district. Please note that newcomers also include former refugees, but our district is not a designated refugee resettlement location.
Stages of accreditation
We met the requirements to be accredited as an Established Welcoming Community in December 2024.
This is stage two of four accreditation levels within the Welcoming Communities programme which include – Committed, Established, Advanced and Excelling. In February 2022, we achieved stage one Committed Welcoming Community by signing a Statement of Commitment on Tuesday 2 November 2021.

Why become accredited?
Accreditation as a Welcoming Community has a range of benefits, including:
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showing community values and welcoming newcomers
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helping to attract, support and retain newcomers
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showing that council is part of an international welcoming network
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providing councils with access to ongoing support, resources, knowledge sharing and networking in New Zealand and overseas
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showcasing new and existing welcoming activities on a national and international stage
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providing a way to assess and reflect on progress and to improve welcoming practices
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celebrating success and a shared pride in positive outcomes for the community
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fostering conversations in the community around valuing inclusion and diversity
Our Welcoming Plan demonstrates how we will meet the sub-outcomes as part of the Standard’s eight pillars. These pillars guide the programme and help determine what creates a welcoming community. To find out more about the Welcoming Communities Accreditation Model, visit Getting accredited as a Welcoming Community | Immigration New Zealand.
Get in touch
If you have any questions about Welcoming Communities or want to get involved, please contact the Welcoming Communities Advisor for Queenstown Lakes District Council, Silvia Dancose.
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