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Services
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Services
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Alcohol Licensing
- Alcohol-Free Areas In Public Places
- Alcohol licence fee calculator
- Alcohol Public Notices
- All alcohol licensing forms
- ARLA annual report
- District Licensing Committee decisions
- Gambling Information
- Find the right alcohol licence and apply
- Have your say on alcohol licence applications
- Legal requirements for licence holders
- Manager's certificates
- Renew and/or vary your alcohol licence
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Rates & Property
- Changing your details
- Online Rates Payments
- Property Information Search
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Rates Dates & Payment Options
- Rates FAQs
- Rates Rebates, Remission & Postponement
- Revaluation and how it affects rates
- Setting the Rates
- Short-Term Visitor Accommodation
- Wastewater Rates for Cardrona
- Other Information
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Resource Consents
- Apply for a resource consent
- Before you apply
- Change, extend or surrender a resource consent
- Current resource consents
- Do I need a resource consent?
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- Non-compliance & monitoring
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- Practice notes and guidance
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Rubbish & Recycling
- Commercial Services
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- Cut your waste
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- How we recycle
- Public place litter bins and illegal dumping
- Recycling Centres
- Rubbish & Recycling Collection
- Solid Waste Assessment
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Do It Online
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Registrations
- Activities in a Public Place
- No Spray Register
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for a transfer or refund of dog registration fee
- Renewal for Campgrounds and Offensive Trade Registrations
- Register your Dog
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Community
Community
Ngā Hapori
- Arts, Culture and Heritage
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- Māori Community
- Newcomers Guide
- Population and Demand
- Summerdaze
- Tuia Programme
- Welcoming Communities
- Venue Hire
Summerdaze
A collection of events happening district-wide over the summer months.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Sport & Recreation Captial Projects
Camping this summer?
We have new rules on freedom camping. Make sure you know before you go!
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Your Council
Your Council
Te Kaunihera ā-rohe
- Careers
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Elected Members
Get to know your elected members and how to contact them.
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Your Council
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Council Documents
- Annual Plans
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- Policies
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Council Projects
- Project Tohu
- Queenstown Town Centre Arterial
- McPhee Park Playground
- Blue-Green Network Plan
- Frankton Track Wastewater Upgrades
- Aubrey Road Wastewater Pipe Upgrades
- Luggate Water Upgrades
- Kingston Infrastructure Works
- Queenstown Town Centre Street Upgrades
- Way To Go
- Our Water Done Well
- Upper Clutha Wastewater Conveyance Scheme
- Shotover Wastewater Treatment Plant Stage 3 upgrades
- Short term approach for managing wastewater discharge
- Long term solution for Shotover Wastewater Treatment Plant
- Smart Water Meters Trial
- Environmental Monitoring System
- Lakeview Development
- Mount Iron Reserve Management Plan
- Project Manawa
- Wānaka Airport Certification
- Wānaka Airport Future Review
- Improving housing outcomes
- Queenstown Lakes Home Strategy
- Upgraded Two Mile UV Treatment Plant
- Frankton Road Watermain Upgrades
- Glenorchy Water Treatment Upgrades
- Upper Clutha Safety Improvements Programme
- Cardrona Valley Water Supply Scheme
- Schools to pool active travel route
- All-weather turf at Queenstown Events Centre
- Arthurs Point to Queenstown shared path
- 101 Ballantyne Road Masterplan
- Ballantyne Road Upgrade
- Cardrona Valley Wastewater Upgrade
- Glenorchy Reservoirs
- Frankton Campground
- Frankton Stormwater Upgrade
- Marine Parade Upgrades
- Mayoral Housing Affordability Taskforce
- Shotover Country Borefield and Treatment Plant
- Proposed Visitor Levy
- Ladies Mile Masterplan
- Recreation Ground Wastewater Pump Station and Rising Main
- Luggate Memorial Centre
- Te Kararo Queenstown Gardens
- Western Wānaka Water Supply Upgrade
- Shotover Bridge Water and Wastewater Main
- Te Tapuae Southern Corridor
- Glenorchy Marina Carpark
- Wānaka Lakefront Development Plan
- Travel Demand Management Programme
- Peninsula Bay Reserve Regeneration
- Merton Park Playground
- Tucker Beach closed landfill rehabilitation
- QEC Indoor Court Expansion
- 101 Ballantyne Road Remediation
- Energy upgrades at Aquatic facilities
- Reconsenting Lake Hayes water take
- Mount Iron Trail Plan
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change 1 - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Priority Area Landscape Schedules
- Special Zones Review
- District Plan Maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Arts, Culture and Heritage
- Citizenship Ceremonies
- Community Associations and Groups
- Community Connect
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Manaaki
- Managing the risk of wildfire
- Māori Community
- Newcomers Guide
- Population and Demand
- Summerdaze
- Tuia Programme
- Welcoming Communities
- Venue Hire
Be Prepared
Quick links
Make a Family Plan
Talk to your family about what you would do in an emergency.
Think about how you would contact each other if the cellphone network wasn't working. Agree where to meet if there's an earthquake while you're at work and the kids at school. Make sure everyone know how to turn of the water and power to the house. Ensure you always have plenty of food and basics stored, including drinking water. And have torches and spare batteries easily to hand in the dark.
For more advice and hints check out www.getthru.govt.nz for more information.
Store essential supplies for at least three days
In an emergency, you may need to cope in your home for at least three days. Think about what your family will need, and stock up next time you go shopping. Useful items include:
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Non-perishable food, like rice, pasta and tinned food,
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Water - enough for 3 litres a day for every member of your household,
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BBQ or camping stove to cook,
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Torch (and spare batteries),
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Car charger for your cellphone.
There are other things to keep well stocked that you or your family may rely on, such as firewood in the winter. Imagine the roads are blocked and you can’t get to the supermarket or chemist for a few days. What would this mean for you and those relying on you? Do you have three days’ supply of any special food – baby formula, for example? What about medication? Is your first aid kit well stocked?
Remember also that your pets will get hungry and thirsty too so you need to keep a good stock in for them.
Get your place of work ready
How would an emergency affect your business operations? Many Christchurch businesses suffered badly and some went under because they had no continuity plans. At the simplest level, this includes having off-site back-up for your records and information, or arrangements to source a generator for back-up power. Could your staff work from home, or in alternative premises, to keep your business going? Could you come to an arrangement with another business for mutual assistance?
Look around your workplace and consider the safety of your staff and customers. Talk to your staff about your plans for coming to work on snow days, if access is blocked by floods or a rockfall, and what help you could offer them if they couldn't get home at the end of the day.
Being prepared for emergencies is easy. And the more prepared you are, the better your family will manage when the unexpected happens.
Pets and livestock
Remember to include them in your emergency planning. Animals may be frightened by a storm, an earthquake or floods, and they may run off. If you have to evacuate in a hurry, you may not be able to take animals with you.
Microchipping your pets or ensuring they have a collar tag with your contact details will help your chances of finding a lost pet. And when you’re putting your household emergency kit together, remember to include pet food and water.
Get your vehicle ready
What would you do if you were stuck on the road for several hours, or even overnight, because of flooded roads, heavy snow or rockfalls? In winter we carry chains and ice-scrapers but every vehicle should also have a first aid kit, a torch and a car charger for your cellphone. A bottle of water, some food and a rug are also useful. If you're stuck in your car in an isolated area, it's safest to remain in your vehicle until help arrives, unless you're at risk of being trapped in floodwater.
Get to know your neighbours
We know from the Christchurch experience and other disasters around the world that communities where people know their neighbours are more resilient and cope better in emergencies. If you haven’t met the people who live over the fence or across the road from you, today’s a great day to reach out and say gidday. You don't have to live in each other's pockets but maybe start by swapping phone numbers.
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